
How to Evaluate Transparent PBMs With Confidence:
A Practical Guide for Benefits Advisors
A Benefits Advisor’s practical guide to separating the transparent PBMs that actually deliver from the ones that only look good on paper.
Here’s what most proposals won’t tell you: transparency isn’t a savings strategy. A pass-through contract provides greater visibility into plan economics. It doesn’t automatically lower your client’s costs. This guide gives you a clear framework to recommend the right partner.
Inside, you’ll learn how to:
- Understand what “transparent” really tells you, and what it hides.
- Evaluate every vendor against five key enablers.
- Spot the four most common failure patterns before they cost your client.
- Ask for proof, not descriptions.
What advisors need to know in today’s market:
- Execution beats pricing structure – two vendors with identical pass-through contracts can deliver very different results.
- Clinical management is the single biggest differentiator when 2% of claims can account for half of total spend.
- Service failures, not pricing problems, drive client frustration.
Don’t let a clean pricing proposal do the talking. Download the report and become the advisor who can evaluate and identify which vendors actually deliver.

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